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The Edge lets only one app at a time use its file channel. Garmin Connect or Connect IQ often hold it, especially at home when the phone is online. While they do, Ridekit shows The Edge is busy with a Garmin app. Retrying every second… and waits.

Quickest fix, while Ridekit is waiting:

1. On the Edge, open Connected Features → Phone.
2. Turn Enable off, then on again.
3. The Edge lets go of the Garmin app, and Ridekit, asking every second, reconnects first and sends.

If it keeps happening:

1. In iPhone Settings → General → Background App Refresh, turn it off for Connect and Connect IQ. Otherwise iOS relaunches them in the background to sync, and they grab the Edge again within seconds.
2. Open the app switcher and swipe Connect and Connect IQ away.
3. Send again and wait a few seconds: sending starts by itself once the Edge is free. Tap Stop waiting if you’d rather not wait.

Still waiting after a minute? Turn Bluetooth off and on in iPhone Settings and try again.

With Background App Refresh off, Garmin Connect syncs your rides only while it’s open: open it when you want a sync, or turn Background App Refresh back on if you rely on automatic syncing (and off again before the next send). Out on a ride with no signal, Garmin’s apps usually stay quiet, so this matters most at home.

1. The Edge is paired with your iPhone through Garmin Connect, as for any Garmin phone feature.
2. The Edge is on and shows the phone as connected, Bluetooth is on, and the phone is close by.
3. Garmin Connect and Connect IQ are closed (swiped away in the app switcher), with Background App Refresh off for both. Either can block sending: see “The Edge is held by a Garmin app”.
4. Open the route, tap Send to bike computer, check the detail level and the points, then tap Send at the bottom. The button shows the size and about how long it takes.
5. Keep Ridekit open until it says the course is on the Edge.

The first time, Ridekit asks for Bluetooth permission: allow it. The same checklist is in the app: tap Tap for more info › under the Send button.

A freshly started Edge syncs with Garmin Connect first. While it does, arrows show in the Edge’s status bar at the top, and Connected Features → Phone says Syncing….

Leave Ridekit waiting: it asks the Edge every second and starts sending as soon as the sync is done. If it’s still waiting once the arrows have gone, follow “The Edge is held by a Garmin app”.

The full message is No Edge is connected to this iPhone. Turn the Edge on and make sure it’s paired with Garmin Connect. Ridekit sends to an Edge that is already connected to the iPhone over Bluetooth; it doesn’t pair one itself.

1. Turn the Edge on and wait until it shows the phone as connected.
2. Check Bluetooth is on in iPhone Settings, and the phone is close by.
3. Still nothing? Open Garmin Connect once: it can help the Edge reconnect. Close it again before sending.
4. Tap Retry.

Never paired this Edge with this iPhone? Do that in Garmin Connect first: see pairing.

Sending over Bluetooth works with the Garmin Edge 540, 840, 1040, 550, 850 and 1050 (tested on the Edge 1050).

Older Edges (530, 830, 1030 and earlier) aren’t tested yet. Sending may well work, so give it a try, and tell us how it went at support@ridekit.pro. Exporting a FIT course works on any model.

Riding with a Wahoo, Hammerhead, Bryton or another bike computer: see another bike computer.

Ridekit uses the pairing your Edge already has with Garmin Connect; there is no separate pairing in Ridekit.

1. Pair the Edge with your iPhone in the Garmin Connect app, following Garmin’s steps for your model. You only do this once.
2. Afterwards, the Edge connects to the iPhone by itself whenever both are on and Bluetooth is on.
3. Close Garmin Connect before you send from Ridekit: see “The Edge is held by a Garmin app”.

You don’t need Garmin Connect to be open, or internet, for Ridekit to send.

• Bluetooth is off. Turn Bluetooth on in Control Centre or iPhone Settings → Bluetooth, then tap Retry. Airplane mode is fine, as long as Bluetooth is turned back on.
• Bluetooth permission is off for Ridekit (Settings → Ridekit). Ridekit was refused Bluetooth access. In iPhone Settings → Ridekit, turn Bluetooth on, then come back and send again.

The Bluetooth link dropped or went quiet mid-send (Ridekit gives up after about 15 seconds without an answer).

1. Keep the phone close to the Edge, and keep Ridekit open on the screen until the send finishes.
2. Tap Retry. With several routes, only the ones that didn’t make it go again.
3. If it happens again, check Garmin’s apps aren’t holding the Edge (see “The Edge is held by a Garmin app”), and turn Bluetooth off and on in iPhone Settings.
4. A very big route takes longer and has more to lose: a lighter detail level sends faster.

An Edge keeps at most 100 courses. Ridekit then shows The Edge refused the course: no free course slots (the Edge keeps at most 100 courses).

1. On the Edge, open Navigation → Courses and delete courses you no longer need.
2. Send again.

Deleting courses on the Edge doesn’t touch your routes in Ridekit: the phone keeps your whole library, so you can send any of them back later, even with no signal.

If it says the Edge is out of space or no space for courses, the Edge’s storage is full: delete old courses, activities or maps on the Edge to make room.

The Edge answered, but said no. The message says why:

• no free course slots (the Edge keeps at most 100 courses), the Edge is out of space or no space for courses: see no room.
• a course with this ID already exists: delete that course on the Edge (Navigation → Courses) and send again.
• the Edge doesn’t accept this file: try a lighter detail level and send again.
• The Edge refused the upload (status …), or a status number in place of a reason: turn the Edge off and on, then tap Retry.

If it keeps refusing, email support@ridekit.pro with the exact message, including any status numbers: see what to include.

The course started going but the Edge stopped it, or kept asking for parts again until Ridekit gave up.

1. Keep the phone close to the Edge and tap Retry.
2. Close Garmin Connect and Connect IQ if they’re open.
3. Still failing? Turn the Edge off and on, and turn Bluetooth off and on in iPhone Settings, then send again.
4. A lighter detail level means a smaller file and a shorter transfer.

If it fails every time, send us the exact message with the status numbers: see what to include.

• This Edge doesn’t offer the expected Bluetooth service. Ridekit connected, but the Edge didn’t offer the channel it sends courses through. It can happen on older Edges (530, 830, 1030 and earlier), which aren’t tested yet. Turn the Edge off and on and try once more; if it keeps saying so, export a FIT course instead (the share button at the top right of the route page) and load it the way Garmin describes for your model. Please tell us your Edge model at support@ridekit.pro.
• Couldn’t connect to the Edge: … iOS couldn’t open the Bluetooth link. Keep the phone close, turn Bluetooth off and on in iPhone Settings, and tap Retry.

Yes, both. Sending goes from phone to Edge over Bluetooth and needs no internet: mid-ride, abroad without roaming, or in airplane mode with Bluetooth turned back on.

1. Open the route and tap Send to bike computer (in focus mode it’s in the ⋯ menu).
2. Tap Send, and keep Ridekit open until it says the course is on the Edge.
3. On the Edge, open Navigation → Courses and pick the new course.

More in the guide Change your route mid-ride.

Under Navigation → Courses. It’s a normal Garmin course, with turn guidance and ClimbPro.

Sent at a lighter detail level, its name starts with the level, for example 5m Coll de Bas; at Original it keeps the route’s name. Points that go with it (your points, stops you added, the route file’s waypoints) show under Up Ahead: see points on the Edge.

When several Edges are connected to the iPhone, Send to bike computer shows a Send to choice above the Send button. It starts on the Edge you used last.

To tell them apart, give them names: Send to bike computer → Bike computers, then tap one. An Edge shows up in that list after the first send to it; swipe to Forget one you no longer use.

Send to bike computer lists every point that goes with the course under Points on the Edge, by where it comes from:

• From the route file: the waypoints your planner put in the file (within 100 m of the route).
• Your points: controls, dangers, meeting places you added in Your points.
• Stops you added from Stops along the way.
• Water & food every 2 km: a switch that adds one water, food and toilet stop every 2 km.

Tap a group to see its points with their names as the Edge shows them. Swipe one to leave it out (it stays on the phone).

The Edge has room for only the first 15 bytes of a point’s name: about 15 letters, fewer with accented letters or other scripts. Ridekit shows the shortened name before you send, so you can rename a point to something that reads well. Waypoints further than 100 m from the route can’t go: the Send page says how many.

Yes. The red pins your planner put in the file (Komoot, Ride with GPS and others) go to the Edge as course points by default.

1. Open Send to bike computer → Points on the Edge → From the route file.
2. Turn off Send these to the Edge. They go or stay out together.

Tap one of them, on the route’s map or in that list, to see its full name, what the planner marked it as, where it is along the route, and the name the Edge will show (or why it won’t go).

Routes from planners often have far more points than an Edge needs. Choose a lighter detail level on Send to bike computer:

1. Under Detail, each level shows its points, size and about how long it takes to send. One may be marked Recommended, with a tip on what it saves.
2. Light (2 m) rides the same as the original: GPS itself is only accurate to about 3–5 m. Lighter (5 m) smooths very tight turns slightly; Lightest (10 m) may cut tight switchbacks.
3. The map above shows the original in blue and the chosen level in orange; zoom in, or tap ⤢ to compare full screen.

The level is saved with the route, and the original is always kept. More in the guide Edge slow with big GPX files.

At the bottom of Send to bike computer, Sent shows the last send: when, to which Edge, at what detail level, and whether stops went with it. All sends lists every send of that route from this iPhone; Clear log empties it (courses on the Edge stay there).

It’s only a log: Ridekit can’t see the Edge’s course list, so a course deleted on the Edge since still shows here.

If you change the route’s points after sending, the Send page says Changed since the last send: the Edge has the old course. Send again to update it.

Tell Ridekit in Settings → You ride with (it also asks when you first open the app). It then says “bike computer” instead of “Edge”, and Send to bike computer leads with Export for your bike computer…:

1. Choose FIT course (Wahoo, Hammerhead, Bryton, most others) or GPX with stops.
2. Pick your bike computer’s app (ELEMNT, Hammerhead, Bryton Active…) or Save to Files.

Your points go with the export, private ones included. Got a Garmin Edge too? Got a Garmin Edge? Send over Bluetooth is just below.

The share button at the top right of any route page exports the same files.

Email support@ridekit.pro with:

1. Your iPhone model and iOS version.
2. Your Edge model (and its software version if you know it).
3. The exact message Ridekit showed, including any status numbers, or a screenshot of the Send page.
4. What you tried: closing Garmin Connect and Connect IQ, Background App Refresh off, Connected Features → Phone off and on.
5. Whether it happened at home or on a ride, and how big the route is (the size on the Send button).

Ridekit’s version is at the bottom of Settings, under About.

While you have signal, Get ready downloads everything a route needs: the map along it, the stops along the way, places to stay (up to 5 km off the route) and, with weather, the forecast. Afterwards the route, its map, its stops and Find a bed work with no internet at all.

Do it at home or at the hotel the night before. More in the guide Riding abroad without roaming.

The 3D view, fresh weather forecasts, and searching for stops, places to stay or maps on a route that wasn’t made ready. Sending to the Edge never does, and neither does sharing a route with a rider by AirDrop.

On the free plan, offline maps (Streets and Dark) for every route up to 170 km, and up to 500 km of new maps in any 7 days. That’s plenty for riding from home; preparing a whole week’s tour at once asks for Pro or Plus.

• Another style of a map you have, or a retry, doesn’t count again. The sample routes have their maps whatever their length.
• A route shared by another rider brings its map on the same terms, and it counts towards the week.
• Maps you have never go, whatever your plan.
• The route’s Offline map page shows this week’s use, and the plans page says when more are free again.

With Pro or Plus, every route, any length.

From OpenStreetMap, the map that cyclists and volunteers keep up to date: drinking water, cafés, shops, food, fuel stations, toilets, bike shops, cash machines, churches and cemeteries (often a water tap) and more.

Free riders get water and cafés along every route; Pro and Plus get every kind. On the free plan, the other kinds are still counted, greyed with a lock: tap one to see the plans.

In Settings → Stops along the way you choose which kinds to show and how far off the route to look.

The longest stretch of the route with no drinking water found nearby. It helps you decide where to fill up.

Opening hours and whether a tap works come from OpenStreetMap and can be wrong, so carry enough water. More in the guide Water and food on long rides.

Along the route, not in a straight line, to the point of the route nearest the stop. Under 1 km they’re shown in metres (or feet).

On the full-screen map, the stops card counts from where you are when you’re on the route (Next stops), and from the start otherwise (Stops from the start). Tap (i) on a card for help in the app.

On the full-screen map, tap a stop, then the ⓘ on its card (or tap its name). The page shows everything known about the place: Look Around or Street View, opening hours, phone, website and directions.

Stops you add from Stops along the way go to the Edge with the route, as course points under Up Ahead.

1. Add the stops you want in Stops along the way. Rename one under On the Edge if its name is long: the Edge shows only the first 15 bytes.
2. Or, in Send to bike computer, turn on Water & food every 2 km for one water, food and toilet stop every 2 km.
3. Send the route. Changed stops after sending? The route page says Not on the Edge yet: send again.

See also points on the Edge.

On a route page, tap Start riding. Ridekit then opens straight on that ride: the map with where you are, what’s done and left, and cards for the stops, beds and towns ahead and the elevation.

• Library shows your routes; Back to ride leads back.
• The ⋯ menu has Send to bike computer, Find a bed, See all beds and Finish ride.
• Finish ride shows how far you got, and offers the next stage, or a route starting where this one ends, with Start.
• If you haven’t opened the app for 12 hours, it asks whether you’re still riding. It never ends a ride by itself.

Want the ride on your Lock Screen too? See Ride on the Lock Screen.

1. Tap Find a bed and say how much longer you can ride: 1 h, 2 h, 3 h or Custom (up to 12 hours). Or search around a town ahead, or a spot on the map.
2. Ridekit works out how far that gets you from where you are, at the route’s ride-plan pace with climbs and breaks, and lists hotels, hostels, guest houses, apartments and campsites near the route, with an arrival time for each. Filter by kind if you like.
3. Open a place to call, see its website or address, search Booking.com or Airbnb around it for tonight, or get cycling directions in Apple Maps or Google Maps.

With a Garmin Edge you can send that destination to it from Apple Maps: Share → Garmin Connect → Send to Device.

Get ready saves places to stay along the whole route (up to 5 km off), so Find a bed also works with no signal. Beds is free. More in the guide Find a bed on tour.

Places of 500 people or more within 2 km of the route, with their population and size: a village may have one bar with short hours, a town a supermarket and a bike shop. It helps decide where to stop longer or resupply. The data (GeoNames) is in the app, so it works offline.

The way bike computers find them: a climb is 500 m or longer and 3% or steeper, running to the top, so the list should be close to what your Edge shows in ClimbPro.

1. Tap N climbs on the elevation card for the list: length, gradient, gain, category (Cat 4 to HC) and Easy, Medium or Hard, each with its shape.
2. Tap a climb to zoom to it; ‹ Climbs takes you back to the list.
3. Under the card’s title: the climbing still to do and the next climb.

More in the guide Know the climbs before you ride.

The graph is coloured by gradient: light green 1%, yellow 3%, orange 6%, red 9%, dark red 12% and steeper.

• Hold and slide to see the gradient and the distance to the top.
• Double-tap, then drag to select a section: its climbing, average and steepest gradient. The section is coloured on the map too.
• Zoom into a selection as often as you like, or pinch; Back steps out one level.

Tap (i) on the card for the colour and surface key.

From Ridekit’s own world tiles, made from OpenStreetMap: it takes about a second per route. The fill under the elevation line shows it: solid for paved, stripes for gravel, dots for dirt, cross-hatch for cobbles, pale where it’s unknown.

The route page shows the split, a selection says how much is unpaved, and scrubbing names the surface under your finger. Surface data is only as good as OpenStreetMap’s, so treat it as a guide.

Use Your points: controls, dangers, a meeting place, named by you. They snap onto the route and go to the bike computer as course points.

1. On the route page, Tools → Your points, or long-press near the route on its map.
2. Pick the type, give it a name, and drag the pin or type the km.
3. Send the route: the points go under Up Ahead on the Edge.

Control, Point and Danger are free; 17 more types, notes (opening times…) and Private points (sent to your own bike computer, but left out of routes you share with other riders) come with Pro or Plus. The Edge shows only the start of a long name: Ridekit shows how it will read.

While you ride, your Lock Screen (and the Dynamic Island) shows the route’s shape with you on it, km left and climbing left, the next 25 km of elevation with the next water, food and bed placed on it, and when it gets dark. Glance at it without unlocking.

It’s off unless you turn it on:

1. Ridekit asks once, the first time you tap Start riding: Show my ride on the Lock Screen or Not now.
2. Change it any time in Settings → Ride on the Lock Screen.

It ends when you finish the ride.

Under Keeping up while the phone is in your pocket you choose how the Lock Screen keeps up:

• Checkpoints (recommended): no GPS running in the background. iOS wakes Ridekit near a few points ahead (the next stops, your bed, every 10 km) to update. Almost no battery. Needs location access set to Always.
• Live: low-power GPS in the background, about every 250 m, so the numbers follow you. Uses more battery: a few percent an hour, which adds up on a long ride.
• Only when I open Ridekit: no location in the background. The Lock Screen shows where you were when you last opened Ridekit. No extra battery.

On a long audax or an ultra, Checkpoints is the one to start with. More in the guide Long rides into the night.

With Checkpoints, iOS itself wakes Ridekit as you reach a few places ahead, while the phone is locked in your pocket. iOS does that only for apps allowed location Always.

1. Open iPhone Settings → Ridekit → Location.
2. Choose Always.

Until then, Settings → Ride on the Lock Screen says so (with Open iOS Settings), and the Lock Screen updates only when you open Ridekit. Ridekit uses your location only on the phone.

iOS takes any Live Activity off the Lock Screen after 8 hours, and only the app itself, opened, can put it back. On a long ride Ridekit tells you with a notification: Your ride left the Lock Screen. iOS takes it away after 8 hours. Open Ridekit to put it back.

Open Ridekit once and the ride is back on the Lock Screen for the next stretch.

With the Lock Screen on, Ridekit can show two kinds of banner:

• Last food or water before a long stretch: a few km before the last food with 40 km or more without, or the last water with 25 km or more without (for example Last water for 32 km). Food and water as Stops along the way shows them.
• Darkness coming (45 minutes before): Dark in 45 minutes, with how far you’ll still have to ride then at your pace.

Each comes once a ride, never two within half an hour. Turn either off in Settings → Ride on the Lock Screen → Alerts. They need notifications allowed for Ridekit.

A switch on the ride’s Where you are card, for a busy stretch with lots of stops, like a town. It puts your ride on the Lock Screen following you every 250 m (low-power GPS), whatever your usual mode, even with the Lock Screen off in Settings.

It uses more battery: turn it off after the stretch. It also ends with the ride.

1. Check Settings → Ride on the Lock Screen is on, and that a ride is started (Start riding).
2. If it says Live Activities are off for Ridekit in iOS Settings, tap Open iOS Settings and turn Live Activities on.
3. With Checkpoints, location must be Always: see Checkpoints and Always.
4. With Live, location must not be off for Ridekit.
5. Riding longer than 8 hours? See the 8-hour limit.

GPX, FIT, TCX, KML and KMZ, or a ZIP of them, from Files, the share sheet (for example from Komoot, Ride with GPS or Strava), a link, or AirDrop. Ridekit spots routes you already have.

More in the guide Routes from Komoot, Ride with GPS and Strava.

It’s now the detail level on Send to bike computer, on the same page as the points and the Send button. A lighter level leaves out points close to the route line, so the bike computer loads and follows it easily. The original is always kept, and the level is saved with the route.

On that page, the map shows the original in blue and the lighter copy in orange; ⤢ opens a full-screen comparison of the levels. See slow sends and big routes.

Yes, with Pro or Plus: Tools → Split into stages, at good stops or at the controls of an audax. Each part starts a little before the previous one ends, so the Edge picks up the next course right where you are. A route that’s ready offline gives its parts its map and stops straight away.

In focus mode, near the end of a stage, Ridekit offers the next one. More in the guide Multi-day tour, stage by stage.

Share with a rider sends a route by AirDrop, ready to ride offline. It’s free and needs no signal.

1. On the route page, tap the share button at the top right, then Share with a rider (AirDrop)….
2. Choose what goes with it, each a switch: stops, surface, places to stay, ride plan, your points and the offline map.
3. Tap Share and pick the other iPhone.

On the other iPhone, AirDrop must be on (Control Centre → AirDrop → Everyone for 10 Minutes, unless you’re in each other’s contacts). Private points stay on your phone. More in the guide Share a route with your riding group.

Since iOS 17, AirDrop never opens straight into an app: iOS shows a preview first. It shows the route’s shape, distance and climbing and what comes with it.

1. On the preview, tap the share button.
2. Choose Ridekit. The route is added, ready to ride without signal.
3. Then Open in Ridekit takes you straight to it.

You need Ridekit installed. If the sender’s phone was missing something (say, places to stay), your Ridekit gets it once you have signal.

Yes, free: Tools → Compare routes shows up to 4 routes in colour on the map. For versions of one route, it lists what changed, each change with its elevation; for 3 or 4 alternatives, an overview of distance, climbing and unpaved share.

On the route page, tap the share button at the top right, then choose GPX with stops, FIT course or the Original file. Load it the way your device or app expects. Exports are free.

Deleted routes go to Recently Deleted (in the ⋯ menu) for a while, with their stops and offline map, and can be restored from there. Courses already on the Edge are never touched.

Streets and Dark for everyone; Topo (with contour lines) and Terrain (shaded relief) with Pro or Plus. Contour lines cover Europe and North America; relief and the 3D view work worldwide.

Maps are made from OpenStreetMap, with elevation from Mapterhorn and Copernicus. On the free plan, Topo and Terrain stay locked even where they were downloaded before, and the map shows Streets.

1. Open the full-screen map and tap the 3D button (Pro or Plus).
2. Play flies along the route; the lower slider sets the speed.
3. Touching the position slider pauses the flight; press Play to go on from there.

Zoomed to a climb or a section on the elevation graph, 3D plays just that part. The 3D view needs internet.

Set your start time, pace and breaks, and Ridekit shows the forecast for where you’ll be, hour by hour: wind and headwind, rain, temperature and when it gets dark.

Forecasts come from Apple Weather, up to about 9 days ahead. They’re fetched only when you ask (Update or Get ready), then kept for the ride, so they’re there with no signal too. More in the guide Weather along your ride.

Plus members, and Pro owners with the Weather add-on (yearly or monthly). See plans.

Yes, with Keep in iCloud on (it is by default): routes, stops, collections and ride plans go to your own iCloud, so a new phone or a reinstall gets them back. It’s free.

Offline maps aren’t kept in iCloud; Get ready downloads them again.

Settings → iCloud → Activity lists what was sent and received and any trouble. With no signal, changes wait (Waiting for a connection) and go as soon as you’re online.

In Ridekit: Settings → Membership → Restore purchases, signed in with the same Apple Account.

In Ridekit: Settings → Membership → Manage subscription, or in iPhone Settings → your name → Subscriptions. Cancel at least 24 hours before it renews.

Bought Pro while Plus still renews? Pro covers everything but weather: cancel Plus to stop paying for it, or keep it for weather.

Refunds are handled by Apple: reportaproblem.apple.com.

What you’ve made stays yours: routes, offline maps and stops already downloaded are never locked. New downloads follow the free plan again. Topo and Terrain maps show as Streets on the free plan.

There’s no account and no sign-in. Your routes stay on your phone and, if you choose, in your own iCloud. Your location is used only on the phone, to show where you are. More in the privacy policy.

1. In Settings → iCloud, turn off Keep in iCloud and choose Remove from iCloud.
2. Delete the app.